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Do you have an Item Limit for consignors?

We have a minimum limit of 25 items in order to participate, unless you have items such as furniture, baby equipment, or other such large and/or expensive items. Our consignor fee is $10.00. We have no upper limit this sale, but people who have an excess of 250 items should contact carley@rhealana.com. It is our experience that a consignor who brings 75 great items will do better than a consignor who brings 150 items that are poor quality or out-of-date and priced too high. We want you to make money!

What are my Consignor Options regarding printing barcode labels to stick onto my tags?

Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop-Off Days. Option 2 - Let us print them for you free of charge. You'll pick them up and label your items at home. Then bring your already labeled items on Drop-Off Days. You will need to sign a Release of Guarantee form. Option 3-Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear on the "enter items" page after you enter your number and password. Label your items at home. Bring your labeled items on Drop-Off Days. NOTE, You will need to sign a Release of Guarantee form. Your items will NOT have our "in-store guarantee" if you label at home.

Do I need to sign up for a new consignor number for each sale?

NO...... Please reuse your number from previous sales (this helps us tremendously during our sorting process). If you can't remember it, there is a place on the "enter items" page where it can be requested.

Can I bring children to the Pre-Sale?

We strongly suggest that you NOT bring your children to the Pre-Sale. We are very busy on pre-sale day. During the week it is okay. Just bring a tape measure and their measurements and enjoy a mom's night without the kids.

If I'm shopping with a worker's pass or Consignor's can I bring my husband or mother with me to the Pre-Sale?

This year we are allowing workers and consignors to bring their husband or their mother with them to the Pre-Sale to help them shop, not your best friend. You may give your guest pass to your friend & meet them at the Guest Sale later in the evening. These sale passes will be collected for admission at the door.

How should I price my items?

We suggest you price items at 25-30% of the retail value - new with tag items can be priced at 35% of retail. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for 25-30% and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. We also suggest that you choose to go half-price. You don't have to donate, but more of your items will sell after Thursday if you opt to go half price.

Can I use wire hangers?

NO, please use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. No wire hangers please.

How do I secure small pieces with Toys or Equipment?

Place them in a Ziploc bag and then seal the ziploc with clear packing tape. This is important! Secure the bag to the toy with tape. Put your Consignor code and price on the bag incase the tag gets lost. We cannot be responsible for lost toy pieces so please make sure and secure them firmly.....

When placing items in a ziplock bag where do I put the tag?

First, be sure to stick the bar code label to the hang price tag. Write the consignor code and price on the bag. For SHOES, the tag goes IN the bag with the shoes and the bag NOT taped closed. For TOYS, with loose pieces, the tag goes on the OUTSIDE of the bag, put the toys in and DO tape it shut.

How do I carry my clothes while I am shopping?

We suggest you bring a laundry basket with your name on it. Large bags will need to be checked at the door.

What if my item is not worth your minimum price guideline of $3.00?

If it meets our "excellence quality" standards, then group it together with one or two more like items, i.e. same label first, then same style or colors. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.

Can someone else pick up my check and any remaining items on pick-up day?

Yes, you may send someone to pick up any remaining items and your check on pick-up day but we will NOT be able to guarantee your items (unless the person who picks up was also the person who dropped off the items). If a question were to arise, only the person who dropped off the items would know which items were put on the floor and if any were held out for some reason. Please send an email telling us who will pick up.

Can I enter additional batches?

Yes, you may enter additional batches. Just click on "new batch" on the enter items page. If you use our "save" key after each entry session, you may not need a new batch.

I don't smoke, but my husband does. What if there is a small amount of smoke odor in my children's clothing that I am bringing to sell?

We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.

Should I iron my clothes?

Wrinkled clothes do not sell as well! We will likely send them home with you at check-in if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!