Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
We have a minimum limit of 15 items in order to participate, unless you have items such as furniture, baby equipment, or other such large and/or expensive items. Our consignor fee is $12.00. We also have an upper limit of 300 items this sale. If you have more than 300 items, please register for a new consignor code. It is our experience that a consignor who brings 75 great items will do better than a consignor who brings 150 items that are poor quality or out-of-date and priced too high. We want you to make money!
Option 1 - Let us print them for you and mail them to you for $4. The fee will be taken out of your consignor check. You will find the link to sign up for this under the Consignor Services Tab
Option 2 - Let us print them for you free of charge. You'll pick them up and label your items at home. Then bring your already labeled items on Drop-Off Days. You will need to sign a Release of Guarantee form.
Option 3-Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear on the "enter items" page after you enter your number and password. Label your items at home. Bring your labeled items on Drop-Off Days. NOTE, You will need to sign a Release of Guarantee form. Your items will NOT have our "in-store guarantee" if you label at home.
NO...... Please reuse your number from previous sales (this helps us tremendously during our sorting process). If you can't remember it, there is a place on the "enter items" page where it can be requested.
We strongly suggest that you NOT bring your children to our Pre-Sale. Due to capacity restrictions, we are having to limit the number of people coming into the store, and children DO COUNT in the total.
We suggest you price items at 25-30% of the retail value - new with tag items can be priced at 35% of retail. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for 25-30% and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. We also suggest that you choose to go half-price. You don't have to donate, but more of your items will sell after Thursday if you opt to go half price.
NO, please use children's plastic hangers for sizes 4 and below. Use adult plastic hangers for sizes 5 and above. No wire hangers please.
Place them in a Ziploc bag and then seal the ziploc with clear packing tape. This is important! Secure the bag to the toy with tape. Put your Consignor code and price on the bag incase the tag gets lost. We cannot be responsible for lost toy pieces so please make sure and secure them firmly.....
First, be sure to stick the bar code label to the hang price tag. Write the consignor code and price on the bag.
For SHOES, the tag goes IN the bag with the shoes and the bag NOT taped closed.
For TOYS, with loose pieces, the tag goes on the OUTSIDE of the bag, put the toys in and DO tape it shut.
We suggest you bring a laundry basket with your name on it. Large bags will need to be checked at the door.
If it meets our "excellence quality" standards, then group it together with one or two more like items, i.e. same label first, then same style or colors. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Yes, you may send someone to pick up any remaining items on pick-up day but we will NOT be able to guarantee your items (unless the person who picks up was also the person who dropped off the items). If a question were to arise, only the person who dropped off the items would know which items were put on the floor and if any were held out for some reason.
Please send an email telling us who will pick up.
Yes, you may enter additional batches. Just click on "new batch" on the enter items page. If you use our "save" key after each entry session, you may not need a new batch.
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
Wrinkled clothes do not sell as well! We will likely send them home with you at check-in if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
