Who can consign?

Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.

How do I get started?

It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.

What percentage do I make?

Consignors earn 65 - 75% of their sales.

What is the consignor fee?

The consignor fee is automatically deducted from your proceeds.

How can I maximize my consignor experience?

Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.

When is the consignor deadline?

Please visit our Consignor Schedule to view the consignor deadline.

Where can I find string tags?

Wal-Mart, office supply stores, and the Rhea Lana store

Where do I drop off my items?

You will drop your items off at the event location during the designated Drop Off days/times.

What are my BARCODE options?

We will have your barcode labels printed for you at Consignor Drop Off unless you choose to print them at home. You may also take advantage of one of our Early Barcode pick up days/times which allows you to pick up the printed barcodes from us and affix the labels at home.

How should I price my items?

We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.

Can I be a consignor in several RL events?

Yes! You’ll need to have a separate consignor number for each event.

What hangers do I use?

We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!

Do I get my hangers back?

Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.

What if my item is not worth $3?

You’ll need to bundle items to reach the required $3.00 value minimum.

How long does drop off take?

We typically recommend to allow one hour per one hundred items for Consignor Drop Off.

When do I receive my check?

Your Check and Sales Report are available on Consignor Pick Up day!

What is Voice Recognition Item Entry?

The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.

Can I see which items have sold?

Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.

Can I bring a guest with me to consignor pre-sale?

Yes, you may bring a spouse OR parent only with you.

Why is RL’s better than having a garage sale or selling in the Facebook Marketplace?

It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.

I’m running short on time, which items should I enter first?

We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!

What do I write on my tags?

We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.

Do I need to assemble large items?

We require all items either come assembled or are assembled at consignor drop off.

What is the inventory sheet?

The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.

Do I have to find all my unsold items on Pick Up Day?

No, we will have everything neatly sorted for you by your consignor number.

What if I want to consign but am unable to make it on Pick Up Day?

If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.

Where do the donated items go?

Our donated items go to local foster families and non-profit organizations in the community.

Do you have an Item Limit for consignors?

We have a minimum limit of 25 items in order to participate, unless you have items such as furniture, baby equipment, or other such large and/or expensive items. Our consignor fee is $10.00. We also have an upper limit of 400 items this sale. If you have more than 400 items, please register for a new consignor code. It is our experience that a consignor who brings 75 great items will do better than a consignor who brings 150 items that are poor quality or out-of-date and priced too high. We want you to make money!

What are my Consignor Options regarding printing barcode labels to stick onto my tags?

Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop-Off Days. Option 2 - Let us print them for you free of charge. You'll pick them up and label your items at home. Then bring your already labeled items on Drop-Off Days. You will need to sign a Release of Guarantee form. Option 3-Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear on the "enter items" page after you enter your number and password. Label your items at home. Bring your labeled items on Drop-Off Days. NOTE, You will need to sign a Release of Guarantee form. Your items will NOT have our "in-store guarantee" if you label at home.

Do I need to sign up for a new consignor number for each sale?

NO...... Please reuse your number from previous sales (this helps us tremendously during our sorting process). If you can't remember it, there is a place on the "enter items" page where it can be requested.

Can I bring children to the Pre-Sale?

We strongly suggest that you NOT bring your children to the Pre-Sale. We are very busy on pre-sale day. During the week it is okay. Just bring a tape measure and their measurements and enjoy a mom's night without the kids.

How should I price my items?

We suggest you price items at 25-30% of the retail value - new with tag items can be priced at 35% of retail. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for 25-30% and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. We also suggest that you choose to go half-price. You don't have to donate, but more of your items will sell after Thursday if you opt to go half price.

Can I use wire hangers?

NO, please use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. No wire hangers please.

How do I secure small pieces with Toys or Equipment?

Place them in a Ziploc bag and then seal the ziploc with clear packing tape. This is important! Secure the bag to the toy with tape. Put your Consignor code and price on the bag incase the tag gets lost. We cannot be responsible for lost toy pieces so please make sure and secure them firmly.....

When placing items in a ziplock bag where do I put the tag?

First, be sure to stick the bar code label to the hang price tag. Write the consignor code and price on the bag. For SHOES, the tag goes IN the bag with the shoes and the bag NOT taped closed. For TOYS, with loose pieces, the tag goes on the OUTSIDE of the bag, put the toys in and DO tape it shut.

How do I carry my clothes while I am shopping?

We suggest you bring a laundry basket with your name on it. Large bags will need to be checked at the door.

What if my item is not worth your minimum price guideline of $3.00?

If it meets our "excellence quality" standards, then group it together with one or two more like items, i.e. same label first, then same style or colors. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.

Can someone else pick up my check and any remaining items on pick-up day?

Yes, you may send someone to pick up any remaining items and your check on pick-up day but we will NOT be able to guarantee your items (unless the person who picks up was also the person who dropped off the items). If a question were to arise, only the person who dropped off the items would know which items were put on the floor and if any were held out for some reason. Please send an email telling us who will pick up.

Can I enter additional batches?

Yes, you may enter additional batches. Just click on "new batch" on the enter items page. If you use our "save" key after each entry session, you may not need a new batch.

I don't smoke, but my husband does. What if there is a small amount of smoke odor in my children's clothing that I am bringing to sell?

We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.

Should I iron my clothes?

Wrinkled clothes do not sell as well! We will likely send them home with you at check-in if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!